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Questions and answers
Orders
After your purchase, you will receive an automatic email confirming your order number and a summery of the purchase.
Unfortunately, changes to your order cannot be made after confirmation.
If you would like to cancel your order, please reach out to us at info@amoln.com. While we cannot guarantee cancellation, we will make every effort to accommodate requests for orders that have not yet been processed.
Orders are shipped within 1 to 3 business days following the day the order was placed.
After your order is processed and handed over to the carrier, you will receive an automated email containing your tracking number, enabling you to track your shipment online.
At amoln.com, we accept payments in either EURO or USD, depending on your shipping address. To ensure you're browsing the correct geographical zone, please select your country from the country selector located in the footer menu at the bottom of this page.
Our prices are inclusive of VAT.
If VAT applies, the amount of VAT charged is stated on your invoice.
Delivery and shipping
We offer worldwide shipping, excluding regions where delivery is prohibited due to legal restrictions, including countries under trade embargoes or in conflict zones. Please note that certain islands or remote areas without fixed connections may also have limited delivery options.
For detailed information regarding shipping to your specific location, please visit our shipping page.
Your order are shipped out either from our Swedish warehouse or our US based warehouse.
US warehouse: North and South America.
Swedish warehouse: Europe, Asia, Australia, Africa
Our carrier typically delivers orders within 2 to 6 business days. Please consider an additional processing time of approximately 2 days in our warehouse, subject to workload. During peak periods, processing times may be slightly extended.
Yes, to track the delivery of your order, you can use the tracking link sent to you via email.
For shipments outside the EU, the European Economic Area (EEA), and the United States, customs duties may be levied by the carrier, varying by country.
These expenses and procedures are the responsibility of the customer.
You are liable for all government taxes, administrative charges, and customs duties incurred when using the website or making purchases.
If your order hasn't arrived, kindly reach out to us at info@amoln.com, including your order reference. We will promptly contact the carrier to inquire about your parcel's whereabouts.
In the event of loss or other issues, we will work together to find suitable solutions.
Please note that our standard processing times are typically 10-20 days.